- How often should I have my carpets cleaned?
Most manufacturers and cleaning businesses recommend to arrange professional carpet cleaning services or upholstery cleaning services every year and a half up to two years.
Carpets should be cleaned on a regular basis and before they become heavily soiled. Allowing soil to build up will significantly reduce the life of a carpet. This applies to the upholstery as well.
- I have a spillage on my carpet/upholstery, is there anything I can do before calling in a professional?
Yes, by using tamping method, try to transfer as much liquid as possible into a kitchen towel or a piece of cloth. Do not scrub. We would not suggest to use ‘under sink chemistry’
If results are not satisfying please call us to action.
- How long will my carpet or upholstered furnishings take to dry and how soon will I be able to use it again?
Drying time depends on many conditions, including how soiled the item was, weather conditions, indoor air circulation and cleaning method used.
Our advanced speed drying techniques guarantees that your carpet or furniture will be dry within 2 hours. In many scenarios the cleaned item is dry just before we leave.
- How much do we charge?
Pricing will vary depending on many factors; property type, amount and type of work to be carried out, level of soiling, appearance of hard to remove stains, item general condition, fabric type etc.
Due to the fact that every job is different, we are often unable to provide a quote over the phone or online, or without carrying out an on-site survey – which is completely free to arrange.
We would recommend that our technician will carry out a detailed inspection before cleaning commences in order to fully understand what we are dealing with and inform the customer of any potential problems.
- Do I have to move furniture?
In most scenarios we will be happy to move furniture, however there may be an additional charge for this service.
We issue great discounts for customers who move furniture prior the carpet cleaning commences.
- What are the benefits of using Prime Clean cleaning services?
We pay extra attention to each job as it would be our own property. Prime Clean is a family run business and we value our customers.
All the services we offer are backed by years of experience and hours of exhaustive training sessions.
We offer a premium services with ongoing support. This is not offered by any of our competitors.
- I have children, pets, will they be affected by cleaning processes and chemistry used?
We aim to use biodegradable carpet and upholstery cleaning products only which are safe for the environment but mostly important these solutions are safe to those we care the most.
- I believe I can clean upholstery or carpet myself. What is the difference?
You certainly can but from our point of view it is not recommended. Chemicals sold in the supermarket are high PH alkaline and such products can easily damage the fabric.
Cleaning yourself may cause health issues to those who suffer from asthma and breathing problems.
Trying to clean on your own may cause more problems than you actually want.
Please when thinking of cleaning yourself, consider the time wasted for searching the cleaning product and hiring machine, fuel for travel, deposit and the risk of damaging upholstered furnishings or carpets.